Privacy Policy

Privacy Policy

Last Updated: December 23, 2025

ImagoMUM+ is committed to protecting your privacy and ensuring the security of your personal health information. This policy explains how we collect, use, and protect your data when using our AI-powered ultrasound solution.

Introduction

ImagoMUM+ ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered ultrasound solution and mobile application.

As a medical device application, we adhere to strict privacy standards including HIPAA compliance where applicable, and we implement industry-leading security measures to protect your health data.

Information We Collect

Personal Information

  • • Name, email address, and phone number (for account creation and communication)
  • • Date of birth and pregnancy information (for medical context)
  • • Contact preferences and communication history

Health Information

  • • Ultrasound scan images and data
  • • Pregnancy tracking information
  • • Medical history relevant to your scans
  • • AI analysis results and recommendations

Technical Information

  • • Device information and usage patterns
  • • App performance data and crash reports
  • • IP address and location data (for service optimization)
  • • Cookies and similar tracking technologies

How We Use Your Information

Primary Uses

  • • Provide AI-powered ultrasound analysis
  • • Generate personalized health insights
  • • Enable communication with healthcare providers
  • • Improve our services and user experience

Secondary Uses

  • • Send important service updates
  • • Provide customer support
  • • Conduct research and development
  • • Ensure compliance with regulations

Data Security & Protection

🔒 HIPAA Compliance

We implement HIPAA-compliant security measures including encryption, access controls, and regular security audits to protect your health information.

Technical Safeguards

  • • End-to-end encryption for all data
  • • Secure cloud infrastructure (AWS/Google Cloud)
  • • Multi-factor authentication
  • • Regular security penetration testing

Administrative Safeguards

  • • Limited access to authorized personnel only
  • • Regular staff training on privacy
  • • Incident response procedures
  • • Regular compliance audits

Information Sharing

⚠️ We Never Sell Your Data

We do not sell, rent, or trade your personal or health information to third parties for marketing purposes.

When We May Share Information

  • With Your Consent: When you explicitly authorize sharing with healthcare providers or family members
  • Medical Emergencies: When necessary to protect your health or safety
  • Legal Requirements: When required by law or court order
  • Service Providers: With trusted partners who help us operate our service (under strict confidentiality agreements)

Your Privacy Rights

Access & Control

  • • Access your personal and health data
  • • Request corrections to inaccurate information
  • • Download your data in portable format
  • • Request deletion of your account and data

Communication Preferences

  • • Opt-out of marketing communications
  • • Control push notification settings
  • • Manage data sharing preferences
  • • Request data processing restrictions

To exercise your rights: Contact us at privacy@imagomum.com or use the privacy controls in your account settings.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations:

Active Accounts

Data retained while your account is active

Inactive Accounts

Data retained for 7 years after last activity

Medical Records

Retained per applicable medical record laws

International Users

If you are accessing ImagoMUM+ from outside Nigeria, please note that your information may be transferred to, stored, and processed in Nigeria where our servers are located.

GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and provide additional rights and protections as required by EU law.

Children's Privacy

ImagoMUM+ is designed for expectant mothers and is not intended for use by children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Contact Us

Privacy Questions

Email: privacy@imagomum.com

Phone: +234 808 095 7681

Address: Lagos, Nigeria

Data Protection Officer

Email: dpo@imagomum.com

Response Time: Within 30 days

Languages: English, French

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • • Sending an email to your registered address
  • • Posting a notice in our mobile application
  • • Updating the "Last Updated" date at the top of this policy

Your continued use of ImagoMUM+ after any changes constitutes acceptance of the updated Privacy Policy.